How to protect your e-commerce websites and e-menus from hackers

As the use of internet has increased so has the crime associated with it. Cyber-attacks and identity threat have become common these days and Sony Pictures happens to display a classic example of being victimized of these crimes. It is therefore the need of hour to ensure that your e-commerce site and e-menu systems are properly protected. Let us quickly glance through how this can be ensured:

* Using a secure e-commerce retail POS platform – There are plenty of different kinds of ecommerce platforms and programming languages available today. Choosing from these is a critical step. There are platforms available in the market which make client and company data available only on company servers and completely remove it from public facing servers. Such methods partnered with different levels of authentication help securing e-commerce sites.

* Storing sensitive data – AS per the PCI Standards, it is not required to store and save customer records like credit card numbers, CVV information and expiry date. Such data can be easily misused by hackers. Companies should only save minimum customer data which is needed in case of any kind of refund or for charge-back purpose.

* System alerts – Ensure that there are multiple levels of alerts in place which get triggered in case of any suspicious transactions. These alerts are smart enough to gauge if the same person places multiple orders using different credit card or phone numbers or giving different billing addresses.

* Layered security – Use layered security levels using firewalls to safeguard your website and e-menu from cybercrime. Firewalls specifically help in forbidding hackers from breaching the safety network and gaining access to critical and important information. Using layered security features like login boxes, contact forms and search queries further secures your e-commerce and e-menu environment.

* Train your employees – You must create awareness and sensitize your employees about data security. Employees must be educated to not share any work related data via email or text messaging as this data can contain customer specific information which is likely to get misused. Employees also need to know the law of land regarding the use of customer data and safeguarding measures necessary to be put in place. In fitness of situation, it is recommended to document these guidelines and reinforce these to the employees.

* PCI scanning – Services like Trustwave are helpful in performing quarterly PCI scans for you which reduce the risk levels to your e-commerce website and e-menu. Certain companies use software like Magneto or PestaShop for safety purpose and it is important that such businesses retain the most recent versions of these software.

Emails and Cyber security

Free email accounts provided by services like Google, Yahoo, Rediffmail or Hotmail are very useful for correspondences. They have the largest number of users around the world. Not only do these free email providers make sharing of emails easier but they also provide additional features such as sharing anything in the form of attachments, more storage space, spam filtering and protection from certain kinds of viruses.

Because these are free accounts, online cyber security in Singapore is not guaranteed at all times. Here are some tips that you should keep in mind while downloading, opening or sharing emails and attachments.

Verify source – Always check the source of the mail. If the sender’s address is not familiar or trustworthy, it is best not to open that attachment. Spam emails or Spoof emails should at best be deleted without opening. If the email looks suspicious do not open it at any cost.

Keep software updated – Use reliable anti-virus software, malwares, and spywares on your computer. Update these continuously so that the protection provided by them is always up to date. Activate firewalls to get internet protection. Enable the option of automatically updating these anti-viruses on your operating system.

Cancel automatic downloads – Many email providers provide their users with the option of automatically downloading email attachments. If possible turn off this option. This would prevent viruses from affecting your computer.

Save and Scan – Always scan any kind of an attachment before opening or downloading it on to your computer. Scan the file using your computer’s own anti-virus software. Remove any viruses detected and then open the attachment.

Use separate accounts – It is advisable to have separate accounts for different purposes. Have an account for exchanging business emails and another for exchanging correspondences with your family and friends. Because business emails are sent by outsiders and from different service providers, they are more likely to have viruses that can affect your computer.

Use additional security – An effective way of maintaining email security is using certain filters and marking certain unwanted emails as ‘spam’. Block certain addresses to reduce spam emails. The spam tagging feature helps the user to review suspected emails before deleting them. Once marked as spam, those emails will not be delivered to your account as primary mail.

Be careful – Lastly, be a careful and considerate user. Do not share your details (password, email id) with anyone and everyone. Also do not share suspicious emails.

Advanced Excel – Linking, Moving / Copying and Protecting Spreadsheets

If you have a workbook with multiple spreadsheets; linking, moving or copying spreadsheets is very useful.

Linking spreadsheets helps you to access and reference data contained elsewhere in a workbook. For example, there is a spreadsheet with the data of the quarterly expenditures of your department and another spreadsheet with the total expenditures of your department. If these two spreadsheets are linked, updating the data on any one would automatically update the other one.

* Open the two spreadsheets. Select the cells in the source location (one with the quarterly expenditures) that has to be linked with the target spreadsheet (one with the total expenditure).

* Right click on the selected cells. Click Copy on the menu that appears.

* Go to the target location and select the cells where the source data has to be pasted.

* Right click on the selected cells. Click on the Paste Link icon.

Now, whenever the source data is updated the target location will automatically get updated.

Moving or Copying spreadsheets in a workbook is possible.

* On the bottom of the spreadsheet, right click the spreadsheet tab you want to move.

* On the menu that appears, click on Move or Copy.

* Go to Before Sheet on the Move or Copy window that appears. Select where you want to move the currently selected spreadsheet. Then click OK. The spreadsheet will now be placed before the selected position.

* If you want to copy the selected spreadsheet to a different location, click on the Create a Copy checkbox under Before Sheet in the Move or Copy window. Click OK. A copy of the spreadsheet is now available in the desired location.

Protecting spreadsheets is done by locking them.

* Go to Review and click on Protect Sheet. On the Protect Sheet window select Protect worksheet and contents of locked cell.

* Enter a chosen password. Click OK.

Spreadsheets can be partially protected as well, i.e. it allows others to make certain edits to certain cells.

* Select the cells you want other users to edit and Right click on them.

* Click on Format Cells … on the menu that appears.

* Click on Protection on the window that appears.

* Uncheck the Locked checkbox. Click OK.

* Now lock the spreadsheet following the Protecting spreadsheets guide.

* Check Select unlocked cells. Click OK. Only the unlocked cells can now be edited.

You can learn this and a lot more if you enroll yourself in a Microsoft Excel training course.

Team building essentials

Team building involves leveraging available resources to improve output from a team. The process begins by the company identifying the current strengths and weaknesses of a team and each of its members, and then identifying company goals and objects. These lead in the designing of an acceptable team building plan and the related activities.

There are many things to consider when designing team building plans and activities. There are essentials that will make a good team building practice or exercise in a company, in order to result in a high performing team. Below is a list of those essentials, which can also be learnt in team building workshop Singapore.

1. Balance, compensation and diversity: Success in team building is when a given team is able to accomplish what the same number of individuals would not, separately as individuals. Team building is about leveraging diversity of skills and personalities and making sure members complement each other, balance, and compensate for each other’s weaknesses.

2. Harmony and effective communication: The other important factor is the directing of the efforts of members towards a common goal and objective, which relies heavily on the ability of the team to communicate effectively. In addition, members must learn to harmonize each other in the team, especially in relationships.

3. Good leadership: Teams are entities prone to conflicts and competing interests even when goals and objectives are known and agreed upon. For instance, people with similar personalities usually fight for dominance and authority.

Besides, conflicting directions and opinions are to be managed. Loss of coordination may also arise as a result of lack of trust and openness. That means groups must have good leaders to ensure coordination.

In addition to having a good leader, goals and objectives, as well as progress must be communicated effectively among members. It is also suggested that each person should have clear responsibilities and desired contribution level to avoid overlapping of authority.

4. Trust: Even work and job place relationships are affected by trust. Members on a team sometimes agree on a common goal but cannot successfully execute tasks as a team because they do not trust each other. This affects results.

Ensure that each of them spend adequate time with each other in honesty and openness, may it be during a group activity such as group lunch on Friday, an outing or outdoor team building activity. Many times employers expect to have loyal employees so must they too show the example by remaining loyal.

5. Inclusive decision making: Some issues require building consensus so that all members will commit to the tasks. In this case, involve the whole team in decision-making, for instance through decisions generated via collective discussions. Although opposing opinions are inevitable, ensure each member feels to own the final decisions made, which improves likelihood of participating.

Managers and entrepreneurs can leverage skills learnt through team building workshop Singapore to achieve corporate effectiveness. It helps companies build teams that are more productive and quick in solving day to day problems at work, in a team work. Besides, members who work as a team develop critical thinking skills.